SUPPORTING Services

When placing your assets in our data center, you can choose who is authorised to access them. Security is crucial for us. This promise is backed by our multi-level security and access systems with strict procedures to ensure the safety of your assets. Every entry, along with its duration is monitored and recorded.

Sometimes, it is not possible or reasonable for you to send your staff to the site, but things need to get done. The remote hands and eyes service allows you to have work carried out on your equipment by our professionals.

Our NOC is staffed 24/7/365 and we can reach your rack space within a short time to take care of your requests. Our on-site staff will perform a variety of services from simple patching to the rack and stack of your equipment, from tape swaps to basic troubleshooting, and from the receiving to the shipping of your equipment.

Our remote hands and eyes service enables you to reduce your operating costs and ecological footprint.

We are glad to handle your deliveries arriving at our facilities and store them in our warehouse. Our spacious IT equipment storage rooms are built for the sole purpose of giving you time and flexibility. Your equipment will be in good care and ready for you or your partners. In addition, our specialists can install your equipment, as a service, for you if such need arises.

Clean assembly of equipment is essential to the environment, especially the equipment itself. Unboxing, checking, testing, and assembling your equipment can be carried out safely and properly in our specially designed assembly rooms.

Provided are all the necessary conditions from handheld tools and testing environment to transportation equipment in order to support your assembly activities until your equipment finds a home in your rack. This way, you do not need to carry anything with you to the data center.

We aim to provide you with an ideal environment for the operational integrity of your assets and ensure that our facilities are in the best possible condition and free from waste and contaminants. Our cleaning services start from airborne particle count sampling, vacuuming of raised and underfloor surfaces and end with anti-static cleaning of an entire room. We are happy to take care of and recycle your trash as well. Just let us know.

Safe and secure recycling of your disposed IT equipment is vital to protect your sensitive data. The only reliable way to protect your sensitive data from being exposed is to ensure the physical destruction of expired equipment. We can help you with that.

Data centers are the new offices for IT engineers. In addition to our world-class data center, we have modern office spaces at your disposal. Use our well-equipped and comfortable conference rooms to hold your meetings on site. Presentation equipment, whiteboards, and a modern setup with a cosy dining area for small talk are provided via pre-registration. The opportunities to hold a customer meeting or a small seminar are there for you.